The Leaders Notebook

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Pay Attention

Multitasking seems to have become endemic. As businesspeople we do not seem to feel productive if we...

Questions and Answers

As businesspeople, we love the certainty and closure of answers. Answers end debate and allow us to ...

The Rubber Band Effect

When you stretch a rubber band out and let it go, it snaps back to almost its original shape. The sa...

The Power of Values, Part 2

Last week, in Part 1 of this column, we saw D Bank begin to wake up to a changing market based on th...

The Power of Values

Vision and mission statements are useful documents, but they can be very hard to craft in a way that...

Nothing Soft About Soft Stuff

When I visit a company, I often see that all the executives have copies of the same business book on...